Terms and Conditions for Gardeners New Cross
Welcome to Gardeners New Cross. These Terms and Conditions govern your use of our gardening services. By engaging with our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Provided
We offer a range of professional gardening services, including but not limited to:
- Garden maintenance and upkeep
- Planting and landscaping
- Weed control and lawn care
- Pruning and trimming of shrubs and trees
- Seasonal garden clean-ups
All services are performed by our team of experienced and qualified gardeners, ensuring high standards and customer satisfaction.
2. Booking and Scheduling
2.1 Appointment Scheduling
Appointments can be scheduled through our online booking system or by contacting our office during business hours. We strive to accommodate your preferred dates and times; however, availability may vary.
2.2 Confirmation
Upon booking, you will receive a confirmation email detailing the scheduled services, date, and time. Please review this information carefully to ensure accuracy.
3. Payment Terms
Payment for services rendered is due upon completion of the work, unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing structure is transparent and competitive. All quotes provided are based on the scope of work required. Additional services requested may incur extra charges, which will be communicated in advance.
3.2 Late Payments
Late payments may be subject to interest charges as outlined in our invoicing terms. Consistent late payments may result in the suspension of services until outstanding balances are settled.
4. Cancellation Policy
If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.
5. Client Responsibilities
To ensure the effective delivery of our services, clients are responsible for:
- Providing access to the garden or property during the scheduled service time
- Maintaining clear pathways for our team to work efficiently
- Notifying us of any specific requirements or areas of concern prior to the service
6. Liability
While we take all necessary precautions to prevent accidents, Gardeners New Cross is not liable for any damage to property or injury that occurs during the provision of our services, except where caused by gross negligence or willful misconduct.
7. Intellectual Property
All content provided by Gardeners New Cross, including but not limited to text, images, and logos, are the property of the company and are protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
8. Privacy Policy
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined therein.
9. Amendments to Terms
Gardeners New Cross reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to clients via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners New Cross operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners New Cross regarding the use of our services and supersede all prior agreements, understandings, and representations.
By choosing Gardeners New Cross, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.